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From Missed Calls to AI Hiring: Inside Stylelink’s Mission to Organise India’s Beauty Workforce

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Noida, (Uttar Pradesh) [India]: Stylelink was founded by Navneet Chandan, an IIT Delhi graduate and entrepreneur who has been working closely with the salon and beauty ecosystem for the past three years.

“Until now, nobody thought of beauty as a real career. We want to change that.”

The idea for Stylelink originated during the 2020 lockdown, when the beauty industry was among the first to shut down. Lakhs of hairstylists, beauticians and assistants suddenly had no income and no structured way to find work. While India had job portals for IT, startups and government roles, there was no dedicated employment infrastructure for beauty professionals.

The first version of the Stylelink app launched nearly three years ago. It was technically strong and feature rich, but it failed to gain traction. The team realised they had overbuilt for a workforce that was not fully comfortable with complex digital platforms.

Instead of forcing adoption, they halted the push for app installs and introduced a simple missed call number: 8287-09-8287. Professionals could give a missed call, and the team would call back and manually onboard them. This frictionless model allowed Stylelink to reach non tech savvy professionals across semi urban and tier 2 cities.

Over 1.5 lakh stylists, barbers, beauticians, makeup artists and pedicurists registered through this model. What began as a pivot became one of the most distinctive and human user acquisition stories in the Indian startup ecosystem.

Over three years, Stylelink onboarded more than 4,000 salons across 250 cities in India, gathering deep domain insight into how hiring actually works in the beauty sector. As of today, the platform is operational in more than 320 cities.

Armed with real world learning, the company rebuilt and relaunched the Stylelink mobile app. This time, it was simpler, smarter and grounded in actual user behaviour.

Established in 2022, Stylelink positions itself as India’s first job platform built exclusively for the salon and beauty industry, not a generic portal with a beauty filter. The platform offers verified listings with transparent salary ranges, reducing dependence on informal agents and misinformation.

It is built for Bharat, particularly professionals in tier 2 and tier 3 cities, with a simplified interface that does not require English literacy or high end devices. The system reflects a deep understanding of the industry, recognising distinctions between roles such as senior colourists and hair assistants.

The platform integrates AI powered job matching, recommending relevant roles based on skill, location and profile. Multilingual voice search allows professionals to search in their regional language. AI based candidate ranking enables salon owners to receive intelligently shortlisted candidates based on skill and experience.

Together with Lokaci Pro, the company’s salon CRM platform, Stylelink is building a connected ecosystem that links salon operations with structured hiring.

Two moments stand out as defining chapters in the company’s journey. The first was the 2020 lockdown, which revealed that an industry employing millions had no employment infrastructure. The second was the missed call pivot, which demonstrated that accessibility, not ambition, was the real barrier.

The central belief remains unchanged.

“Until now, nobody thought of beauty as a real career. We want to change that.”

Stylelink’s journey reflects a rare willingness to pause, listen and rebuild. It has been built not just on code – but on three years of listening.


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